Payment and Shipping

Information on payment methods, delivery times, and order management for users of our online store.

Accepted Payment Methods

At Meexe.shop, the only payment method currently available is credit or debit card. We accept major cards—Visa, Mastercard, and American Express—and all transactions are processed through certified payment platforms that guarantee maximum security.

We are working to expand our payment options and will soon incorporate PayPal and Bizum. For now, these methods are not yet operational.

Shipping Policy

We ship both nationally and internationally, with delivery times varying depending on the destination:

Peninsular Spain: delivery within 48 to 72 business hours from when the order leaves our warehouse.

Balearic Islands, Canary Islands, Ceuta, and Melilla: delivery takes approximately 7 business days.

International shipments: the timeframe depends on the destination country. As a reference, deliveries in Europe usually take 5-10 business days, and to the rest of the world, 10-20 business days. If you have questions about shipping to your area, please contact our customer service team before completing your purchase.

Shipping cost: costs are calculated automatically based on the weight and destination of the order, and you will see them broken down before confirming your purchase.

Generally, orders confirmed before 11:00 a.m. (Peninsular time) are prepared and leave our warehouse on the same business day.

Product Availability and Production Times

At Meexe.shop, we work with a sustainable approach and strive to reduce our ecological footprint throughout the production and distribution process. This is why we maintain a limited stock of some products: this way, we avoid overproduction, manage resources more efficiently, and contribute to a more environmentally responsible supply chain.

Due to this commitment, on occasional specific instances, the manufacturing or restocking of certain items may take longer than usual. If your order is affected, we will keep you informed at all times about the shipping status and estimated delivery times. Thank you for your understanding: this model helps us reduce waste and operate more sustainably.

Order Cancellation

You can cancel your order as long as it has not yet been processed for shipment. Shipping agencies collect packages at 3:00 p.m., so we need to receive your request before that time. Once the order is en route, it will no longer be possible to cancel it, and you will need to manage a return in accordance with our return policy.

Receipt of Damaged Products

If your order arrives in poor condition, inspect the package before signing the delivery note. If you detect any damage to the packaging or the product, note it on the delivery note and notify our customer service within 48 hours of receipt.

We will investigate the incident and offer you the most suitable solution, whether it's a replacement of the item or a refund. It is essential that you inform us within this timeframe, otherwise, we cannot assume responsibility for the damage.

Why buy from Meexe.shop?

100% secure payments: all transactions are processed through certified payment platforms.

National and international shipping: we deliver your order anywhere in Spain and the rest of the world.

Sustainable commitment: we produce responsibly, with adjusted stocks to minimize waste.

Close attention: we support you before, during, and after your purchase.